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Delivery / Returns

UK SHIPPING - from £3.50

Fliptricks offers efficient shipping across the UK, Monday to Friday, starting from £3.50, where we aim to dispatch your order within 48 hours of it being placed. We are using two couriers Royal Mail and MyHermes.

https://www.myhermes.co.uk/

http://www.royalmail.com/track-trace

Our standard shipping will arrive within seven days from your 'shipped' notification.

SMALL ITEMS

The cost to ship up to four small items is £3.50, by ‘small items’ we suggest products such as shorts, t-shirts, sports bra and so on. These items will be shipped by Royal Mail First Class

LARGER ORDERS & SHOES

For orders consisting of more than four items or shoes, the shipping price is £4.50. These items will be shipped by MyHermes.

FAST SHIPPING

You can pick our 'Royal Mail Recorded' option for £6.85 can guarantee that 93% of orders will arrive the next day; if ordered before 1pm.

SHIPPING TERMS

Our courier will attempt delivery, and if unsuccessful, leave a calling card informing you of their attempt. Please follow the instructions on the card, or contact us for more help. 

If the parcel will be returned to us and you will be liable for all postage costs.

If you need any more information please contact our team.

CANCELLATION POLICY

An order may be cancelled without reason seven days after being in receipt of the order. Payment for the goods will be refunded within 30 days of receipt of the returned goods minus a 10% restocking fee. The customer will be responsible for all postage costs. The goods must be in the same packaging and in the same condition as they were sent. 

The address for returns is:

RETURNS DEPARTMENT

Fliptricks
68 Laycock Street 
Middlesbrough
TS14SL


Important: If you contact us after the given number of days above, Fliptricks has the right to assume that the order has progressed to completion. You will not have the automatic right of a refund. We reserve the right to cancel any order for any reason at our discretion

REFUND EXCHANGE POLICY 

Merchandise purchased on www.fliptricks.co.uk may be returned to our warehouse within 7 days from the date of purchase provided that they are returned brand new and in the original packaging.

This excludes personalised, customised, custom fit, or any other type of product where an adjustment has been made to the 'norm' at a customers request. These cannot be returned. We also reserve the right to alter, adjust, modify, resize, crop or recolour any image or text submitted to personalise an item with - this will only ever be to improve the quality of output.

Please note:

Please send Returns to:

RETURNS DEPARTMENT

Fliptricks
68 Laycock Street
Middlesbrough
TS14SL

Important: If you contact us after the given number of days above, fliptricks has the right to assume that the order has progressed to completion. You will not have the automatic right of a refund. We reserve the right to cancel any order for any reason at our discretion

 

 

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